Laddar

Privacy Policy

Effective Date: January 2026
Last Updated: January 09, 2026

  1. Introduction

Welcome to Laddar Laboratories (“Laddar,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website laddar.eu.

  1. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register on the website
  • Subscribe to our newsletter
  • Contact us via email or contact form
  • Place an order or inquiry about our products
  • Become a distributor or partner

This information may include:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Company name (for B2B clients)
  • Payment information (processed securely through third-party providers)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website
  • Cookies and similar tracking technologies
  1. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send you newsletters and marketing communications (with your consent)
  • Respond to your inquiries and provide customer support
  • Improve our website and services
  • Analyze usage trends and optimize user experience
  • Comply with legal obligations
  • Prevent fraudulent activities
  1. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

  • Consent: When you subscribe to our newsletter or marketing communications
  • Contract: When processing orders or distributor agreements
  • Legitimate Interest: For improving our services, security, and analytics
  • Legal Obligation: To comply with applicable laws and regulations
  1. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party companies that help us operate our business (e.g., payment processors, email service providers, hosting services)
  • Business Partners: Distributors or partners, only when necessary for business operations
  • Legal Requirements: When required by law or to protect our rights and safety

All third parties are required to maintain the confidentiality of your information.

  1. International Data Transfers

Laddar is based in the Netherlands (European Union). If you are accessing our website from outside the EU, please be aware that your information may be transferred to, stored, and processed in the EU where our servers are located. We ensure adequate safeguards are in place for such transfers.

  1. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze website traffic
  • Provide personalized content
  • Enable social media features

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

Types of cookies we use:

  • Essential Cookies: Required for website operation
  • Analytics Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Track your activity for advertising purposes
  1. Your Privacy Rights

Under GDPR (EU Residents)

You have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete information
  • Erasure: Request deletion of your personal data (“right to be forgotten”)
  • Restriction: Limit how we use your data
  • Data Portability: Receive your data in a structured, commonly used format
  • Object: Oppose processing based on legitimate interests
  • Withdraw Consent: Opt-out of marketing communications at any time

How to Exercise Your Rights

Contact us at: info@laddar.eu

We will respond to your request within 30 days.

  1. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

  • Order Information: 7 years (for tax and accounting purposes)
  • Marketing Data: Until you unsubscribe or request deletion
  • Website Analytics: 26 months
  1. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • SSL encryption for data transmission
  • Secure servers and firewalls
  • Access controls and authentication
  • Regular security audits

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

  1. Children’s Privacy

Our website and products are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by:

  • Posting the new policy on this page
  • Updating the “Last Updated” date
  • Sending an email notification (for material changes)

Your continued use of our website after changes constitutes acceptance of the updated policy.

  1. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Laddar Laboratories
Merellaan 46, 2289 E.A Rijswijk
Netherlands

Email: info@laddar.eu

 

Complaint to Supervisory Authority

If you are an EU resident and believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local data protection authority.

Netherlands Data Protection Authority (Autoriteit Persoonsgegevens):
Website: autoriteitpersoonsgegevens.nl
Phone: (+31) 70 888 8500

Last Updated: January 09, 2026